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Siouxland United F.C. Website Terms and Conditions

Last updated: 02/28/2024

Please read these Terms and Conditions ("Terms") carefully before using the siouxlandunited.com website (the "Service") operated by Siouxland United F.C. ("us," "we," or "our").

Agreement to Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Use of the Service

  • Content: Our Service allows you to post, link, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content you post to the Service.
  • User Registration: To access certain features of the Service, you may be required to register for an account. When you register for an account, you must provide accurate information and promptly update this information if changes occur.
  • Opt-In: By providing your email address and opting in, you agree to receive email and SMS communications from Siouxland United F.C. You may opt-out at any time by following the unsubscribe link provided in our communications.
  • Privacy: Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

Intellectual Property

The Service and its original content, features, and functionality are owned by Siouxland United F.C. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Siouxland United F.C. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Siouxland United F.C. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Siouxland United F.C. Online Store Terms and Conditions

Acceptance of Terms: By accessing or using the Siouxland United F.C. Online Store, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using the online store.

  • Product Information: We make every effort to ensure that the product information provided on our online store is accurate and up-to-date. However, we do not warrant that product descriptions, prices, or other content on the store are error-free.
  • Order Acceptance: All orders placed through our online store are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.
  • Payment: Payment for orders placed through our online store is processed securely using accepted payment methods. By providing payment information, you represent and warrant that you have the legal right to use any credit card or other payment method used to make purchases.
  • Shipping: We aim to ship orders promptly, typically within three (3) business days of order confirmation. Shipping costs and delivery estimates are provided at the time of purchase and may vary based on location and shipping method.
  • Returns and Exchanges: We want you to be satisfied with your purchase. If you are not completely satisfied with your purchase, you may return or exchange eligible items within ten (10) days of receipt, subject to our Returns and Exchanges Policy.
  • Intellectual Property: All content included on our online store, including text, graphics, logos, images, and software, is the property of Siouxland United F.C. or its licensors and is protected by copyright and other laws.
  • Privacy Policy: Our Privacy Policy governs the collection, use, and disclosure of personal information provided by users of our online store. By using the online store, you consent to the collection and use of your information as described in the Privacy Policy.
  • Changes to Terms and Conditions: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the online store after any changes indicates your acceptance of the revised terms.

By using the Siouxland United F.C. Online Store, you agree to abide by these Terms and Conditions. Thank you for shopping with us!


Pre-Order Terms and Conditions for Home and Away Jerseys

  1. Pre-Order Registration Period:
    • The pre-order registration window for the home and away jerseys will be open for a specified period of time. Customers must place their pre-orders within this window to participate in the pre-order program.
  2. Production Time:
    • Production of the jerseys will commence immediately after the pre-order registration window closes. Please note that production time is estimated to be [6 weeks] from the closing date of the pre-order registration window.
    • The production time includes the manufacturing of the jerseys as well as any customization or decoration processes.
  3. Shipping Time:
    • After production is completed, the jerseys will be shipped to customers. Shipping time may vary depending on the destination and shipping method selected by the customer.
    • Customers will be provided with tracking information once their orders have been shipped.
  4. Decoration Period:
    • Following production, the jerseys may undergo additional decoration processes such as embroidery or printing of logos, numbers, or names. The duration of the decoration period is not included in the overall production time.
  5. Payment:
    • Payment for pre-ordered jerseys will be collected at the time of purchase. Customers will be charged for the full amount of their order, including any applicable taxes and shipping fees.
  6. Order Changes and Cancellations:
    • Changes to pre-orders, including size or customization preferences, may be accommodated within a specified period of time after the pre-order registration window closes. Please contact customer service to request changes.
    • Cancellations of pre-orders may be permitted within the specified period, subject to our cancellation policy. Please refer to our Returns and Cancellations Policy for more information.
  7. Product Availability:
    • While we strive to fulfill all pre-orders, availability of jerseys may be subject to production constraints or unforeseen circumstances. In the event that a pre-ordered item becomes unavailable, customers will be notified and provided with options including a refund or alternative product.
  8. Communication:
    • Customers will receive updates and notifications regarding the status of their pre-orders via email. It is important to provide accurate contact information during the pre-order registration process.
  9. Terms Acceptance:
    • By participating in the pre-order program for the home and away jerseys, customers acknowledge and accept the terms and conditions outlined herein.


Siouxland United F.C. Returns and Exchanges Policy

  1. Returns and Exchanges Eligibility:
    • We accept returns and exchanges for eligible items within ten (10) days of the purchase date.
    • To be eligible for a return or exchange, items must be unused, unworn, and in the same condition as when received. Original tags and packaging must be intact.
  2. Non-Returnable and Non-Exchangeable Items:
    • Certain items are not eligible for return or exchange, including but not limited to:
      • Customized or personalized items.
      • Sale or clearance items.
      • Items marked as final sale.
    • We reserve the right to refuse returns or exchanges for items that do not meet these criteria.
  3. Return and Exchange Process:
    • To initiate a return or exchange, please contact our customer service team at [email protected] go request a Return Authorization (RA) number.
    • Once you receive your RA number, securely package the item(s) and include the RA number on the outside of the package.
    • Ship the item(s) back to us using a trackable shipping method. The customer is responsible for return shipping costs.
    • Upon receipt of the returned item(s), we will inspect them to ensure they meet the eligibility criteria. If approved, we will process the refund or exchange as requested.
  4. Refunds:
    • Refunds will be issued to the original payment method used for the purchase.
    • Original shipping charges are non-refundable.
    • Please allow seven (7) to fourteen (14) business days for the refund to be processed and reflected in your account.
  5. Exchanges:
    • If you are exchanging an item for a different size, color, or style, please indicate your preference when requesting the RA number.
    • Exchanges are subject to availability. If the requested item is not available, we will process a refund for the returned item.
  6. Damaged or Defective Items:
    • If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
  7. Contact Information:

Thank you for shopping with Siouxland United F.C. We strive to provide the best possible shopping experience for our customers, and we appreciate your support!


Siouxland United F.C. "Name Our Mascot" Contest - Official Terms & Conditions

1. Eligibility: The Siouxland United F.C. "Name Our Mascot" Contest (the "Contest") is open to all individuals aged 18 and above. Employees of Siouxland United F.C., their immediate family members, and individuals living in the same household are not eligible to participate.

2. Contest Period: The Contest begins on 10/31/2023 and ends on 11/14/2023 at midnight (CST) (the "Contest Period"). All entries must be submitted within this timeframe to be eligible.

3. How to Enter: To enter the Contest, complete the official entry form available on the Siouxland United F.C. website. Each entrant may submit one mascot name suggestion along with an optional explanation of the name's inspiration. Entries must be complete and accurate to be considered.

4. Winner Selection: One winner will be selected from all eligible entries. The winner will be chosen by a panel of judges designated by Siouxland United F.C., based on the creativity and originality of the mascot name.

5. Prize: The winner will receive exclusive Siouxland United F.C. merchandise and free tickets to a Siouxland United F.C. match. The exact nature and value of the prize will be determined by Siouxland United F.C. and is non-transferable and non-exchangeable. No cash or alternative prizes will be provided.

6. Notification of Winner: The winner will be notified via email within seven (7) days of the Contest's end. If the winner does not respond within seven (7) days, they forfeit the prize, and a new winner will be selected.

7. Publicity: By participating, you grant Siouxland United F.C. the right to use your name, submission, and any explanations for promotional and advertising purposes.

8. Ownership Rights: All mascot name submissions become the property of Siouxland United F.C. By entering, you agree that Siouxland United F.C. may use any or all entries, in whole or in part, for any purpose.

9. Privacy: All personal information collected in connection with the Contest will be used solely for the purposes of administering the Contest and will not be shared with third parties.

10. General Conditions: Siouxland United F.C. reserves the right to cancel, suspend, or modify the Contest if any fraud, technical failures, or other factors beyond their control impair the fairness or integrity of the Contest.

11. Release and Limitations of Liability: By entering, you agree to release and hold Siouxland United F.C., its affiliates, employees, and agents harmless from any liability or claims arising directly or indirectly from your participation in the Contest.

12. Disputes: The Contest is governed by the laws of the state of [Insert State] without regard to its conflict of law rules.

Please direct any questions or concerns about the Contest to [email protected] Good luck, and thank you for participating in the Siouxland United F.C. "Name Our Mascot" Contest!

Contact Us

If you have any questions about these Terms, please contact us.

By using our Service, you consent to these Terms and Conditions.

Please note that Siouxland United F.C. reserves the right to revise these terms and conditions as needed. Any updates will be posted on this page. 

*Siouxland Pro Sports LLC is proud to bring Siouxland United F.C. to our community

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